MEMBER HOME PAGE
Florida Community Care makes it easy to take charge of your health. Our member page provides helpful tools and resources to manage your care – all in one place, available 24/7.
Florida Community Care Long-Term Care
If you receive Medicaid in Florida, you may qualify for Florida Community Care’s Long-Term Care Plus Plan. Florida offers a long-term care program to people age 65 and older who require nursing home-level care. It is also for people age 18 or older who are eligible for Medicaid due to disability and require nursing home-level care.
The Florida Community Care Long-Term Care Plus Plan covers services provided in nursing homes, assisted living facilities. It also covers some services in your home.
Plan Documentation
See details and documents related to the Florida Community Care’s Long-Term Care Plus Plan.
Member Handbook
Reference Materials
- Preferred Drug List
- Find a Provider -
- Participant Directed Option (PDO) Vendor Information.
- Long-term care frequently asked question (FAQs)
Forms
- Health Care Advanced Directives Wallet Care
- Uniform Donor Form
- Designation of Health Care Surrogate Form
- Living Will Form
- Authorized Representative Form
- Authorization to Disclose Health Information Form
- Authorization to Disclose Health Information Form (Spanish)
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Contact us
Florida Community Care can help you understand the Florida Community Care Long-Term Care Plus Plan benefits.
Call us. The call is free.
1-833-FCC-PLAN or TTY 711
Monday – Friday 8 a.m. - 8 p.m.
To learn more about the Florida Department of Children and Families, visit their website at www.myflfamilies.com
To contact the Florida Agency for Health Care Administration, visit their website at http://ahca.myflorida.com/
To learn more about Florida Medicaid Quality, visit their website at http://ahca.myflorida.com/Medicaid/quality_mc/submission.shtml
Aging and Disability Resource Centers (ADRC)
QUICK LINKS
This information is available for free in other languages. Please contact our member services number at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.
Esta información está disponible gratuitamente en otros idiomas. Comuníquese con nuestro Servicio al Miembros llamando al 1-833-FCC-PLAN. Si usa un TTY, marque 711. El horario de atención es de lunes a viernes de 8 a.m. a 8 p.m.
This information is available for free in other formats. Please contact our member services number at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.
Florida Community Care’s Long-Term Care Plus Plan is a Managed Care Plan with a Florida Medicaid Contract.
The benefit information provided is a brief summary, not a complete description of benefits. For more information contact Florida Community Care.
Limitations, copayments, and/or restrictions may apply.
Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.
Florida Community Care complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.
You have the right to get several kinds of information from us. You have the right to get information from us in a way that works for you. Interpretation services and alternative format communications, such as Braille, are available to those with a vision and/or hearing impairment. This includes getting the information in languages other than English and in large print or other formats.
Alternative format and foreign language materials are available for free. Call Member Services at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.
Non-Discrimination Notice
Florida Community Care believes in equal opportunity and affirmative action. We comply with all applicable Federal civil rights laws. We do not discriminate because of age, race, ethnicity, religion, mental or physical disability, national origin, marital status, sexual orientation, sex, genetic information, gender, gender identity, health status, claims experience, medical history, or source of payment. We do not discriminate in the enrollment of members, the delivery of covered services or items, or the credentialing or contracting of providers. FCC will not tolerate employees or providers that discriminate.
For more information or if you have concerns about discrimination or unfair treatment, call the Department of Health and Human Services’ Office for Civil Rights at 1-800-368-1019 (TTY 1-800-537-7697) or your local Office for Civil Rights.
If you have a disability and need help with access to care, call Member Services at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time. If you have a concern, such as a problem with wheelchair access, Member Services can help.
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