HEALTH & WELLNESS
Our nurse hotline is available to you 24/7, 365 days a year. We make it possible for you and your family to receive the care you need, when you need it. It's staffed with experienced nurses who can help you.
You can call our nurse help line with all of your health questions and concerns, such as:
- "I went to the doctor. Now I have a question I forgot to ask."
- "I am having stomach pains. What should I do."
- "My baby has a fever. Do I need to go to the ER?"
Sometimes, you may not be sure if you need to go to an Urgent Care or the emergency room. But you can always call our nurse help line first. They can help you decide if you have a real emergency.
Healthy Behaviors Program
Florida Community Care offers a healthy behaviors program that is based on Weight Loss, Substance Abuse, and Smoking Cessation. These programs are managed by Registered Dietitians and/or doctors. We help you get the help you need to make positive health changes and reach your goals.
This information is available for free in other languages. Please contact our member services number at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.
Esta información está disponible gratuitamente en otros idiomas. Comuníquese con nuestro Servicio al Miembros llamando al 1-833-FCC-PLAN. Si usa un TTY, marque 711. El horario de atención es de lunes a viernes de 8 a.m. a 8 p.m.
This information is available for free in other formats. Please contact our member services number at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.
Florida Community Care’s Long-Term Care Plus Plan is a Managed Care Plan with a Florida Medicaid Contract.
The benefit information provided is a brief summary, not a complete description of benefits. For more information contact Florida Community Care.
Limitations, copayments, and/or restrictions may apply.
Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.
Florida Community Care complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.
You have the right to get several kinds of information from us. You have the right to get information from us in a way that works for you. Interpretation services and alternative format communications, such as Braille, are available to those with a vision and/or hearing impairment. This includes getting the information in languages other than English and in large print or other formats.
Alternative format and foreign language materials are available for free. Call Member Services at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.
Florida Community Care believes in equal opportunity and affirmative action. We comply with all applicable Federal civil rights laws. We do not discriminate because of age, race, ethnicity, religion, mental or physical disability, national origin, marital status, sexual orientation, sex, genetic information, gender, gender identity, health status, claims experience, medical history, or source of payment. We do not discriminate in the enrollment of members, the delivery of covered services or items, or the credentialing or contracting of providers. FCC will not tolerate employees or providers that discriminate.
For more information or if you have concerns about discrimination or unfair treatment, call the Department of Health and Human Services’ Office for Civil Rights at 1-800-368-1019 (TTY 1-800-537-7697) or your local Office for Civil Rights.
If you have a disability and need help with access to care, call Member Services at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time. If you have a concern, such as a problem with wheelchair access, Member Services can help.