This information is available for free in other languages. Please contact our member services number at 1.833.FCC.PLAN (1.833.322.7526). If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.

Esta información está disponible gratuitamente en otros idiomas. Comuníquese con nuestro Servicio al Miembros llamando al 1.833.FCC.PLAN (1.833.322.7526). Si usa un TTY, marque 711. El horario de atención es de lunes a viernes de 8 a.m. a 8 p.m.

Enfòmasyon sa a disponib gratis nan lòt lang. Tanpri kontakte nimewo sèvis manm nou an nan 1-833-FCC-PLAN. Si w ap itilize TTY, rele 711, Lendi jiska Vandredi, 8 a.m. - 8 p.m. Lè Ekstrèm.

Thông tin này có sẵn miễn phí bằng các ngôn ngữ khác. Vui lòng liên h v i d ch v khách hàng c a chúng tôi theo s 1-833-FCC-PLAN (1-833-322-7526, TDD/TTY 711) t th Hai đ n th Sáu, t 8 gi sáng đ n 8 gi t i.

This information is available for free in other formats. Please contact our member services number at 1-833-FCC-PLAN. If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.

Florida Community Care’s Long-Term Care Plus Plan is a Managed Care Plan with a Florida Medicaid Contract.

The benefit information provided is a brief summary, not a complete description of benefits. For more information contact Florida Community Care.

Limitations, copayments, and/or restrictions may apply.

Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change.

Florida Community Care complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.

You have the right to get several kinds of information from us. You have the right to get information from us in a way that works for you. Interpretation services and alternative format communications, such as Braille, are available to those with a vision and/or hearing impairment. This includes getting the information in languages other than English and in large print or other formats.

Alternative format and foreign language materials are available for free. Call Member Services at 1.833.FCC.PLAN (1.833.322.7526). If you use TTY, call 711, Monday - Friday, 8 a.m. - 8 p.m. Eastern Time.

Florida Community Care: 

• Provides free aids and services to people with disabilities to communicate effectively with us, such as: 
• Qualified sign language interpreters 
• Written information in other formats (large print, audio, accessible electronic formats, other formats) 
• Provides free language services to people whose primary language is not English, such as: 
• Qualified interpreters
• Information written in other languages 

If you need these services, contact Member Services. 

If you believe that Florida Community Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Member Services, 833-FCC-PLAN (833-322-7526) or 711 for TTY. 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Member Services is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 

U.S. Department of Health and Human Services

200 Independence Avenue, SW 

Room 509F, HHH Building 

Washington, DC 20201 

1-800-368-1019, 1-800-537-7697 (TDD) 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. 

Written or Oral Translation Services 

English: ATTENTION: If you do not speak English, written translation or oral interpretation services, free of charge, are available to you. Call 1-833-322-7526 (TTY: 711).  

Español (Spanish): ATENCIÓN: Si no habla inglés, tiene a su disposición servicios de traducción escrita o interpretación oral, gratuitos. Llame al 1-833-322-7526 (TTY: 711). 

Kreyòl Ayisyen (Haitian Creole): ATANSYON: Si ou pa pale Anglè, gen sèvis entèpretasyon alekri oswa aloral ki disponib gratis pou ou. Rele 1-833-322-7526 (TTY: 711). 

Tiếng Việt (Vietnamese): LƯU Ý: Nếu bạn không nói tiếng Anh, chúng tôi sẽ cung cấp miễn phí cho bạn dịch vụ dịch thuật bằng văn bản hoặc phiên dịch lời nói. Gọi 1-833-322-7526 (TTY: 711). 

Português (Portuguese): ATENÇÃO: Se você não fala inglês, há serviços gratuitos de tradução escrita ou interpretação oral à sua disposição. Ligue para 1-833-322-7526 (TTY: 711). 

中文 (Chinese)：注意：如果您不会讲英文，我们为您提供免费的笔译或口译服务。请致电 1-833-322-7526 (TTY: 711)。 

Zhōngwén (Chinese): Zhùyì: Rúguǒ nín bùhùi jiǎng yīngwén, wǒmen wèi nín tígōng miǎnfèi de bǐyì huò kǒuyì fúwù. Qǐng zhìdiàn 1-833-322-7526 (TTY: 711). 

Français (French): ATTENTION : Si vous ne parlez pas l’anglais, des services gratuits de traduction écrite ou d'interprétation orale sont à votre disposition. Appelez le 1-833-322-7526 (ATS : 711). 

Tagalog (Tagalog): Tawag-pansin: Kung hindi ka nagsasalita ng Ingles, available sa iyo ang nakasulat na pagsasalin o oral interpretation services nang walang bayad. Tawagan ang 1-833-322-7526 (TTY: 711). 

Русский (Russian): ВНИМАНИЕ: Если вы не говорите по-английски, то вам доступны бесплатные услуги письменного и устного перевода. Звоните 1-833-322-7526 (TTY: 711) 

العربية (Arabic): تنبيه: إذا كنت لا تتحدث الإنجليزية، فستتوفر لك خدمات الترجمة التحريرية أو الشفهية مجانًا. اتصل هاتفيًا بالرقم 1-833-322-7526 (TTY: 711). 

Italiano (Italian): ATTENZIONE: Se non parla inglese, sono disponibili servizi gratuiti di traduzione scritta o interpretariato orale. Chiamare 1-833-322-7526 (TTY: 711) 

Deutsch (German): ACHTUNG! Wenn Sie die englische Sprache nicht beherrschen, stehen Ihnen schriftliche Übersetzungen oder mündliche Dolmetscherdienste kostenlos zur Verfügung. Rufen Sie 1-833-322-7526 (TTY: 711) an. 

한국어(Korean): 주의: 영어를 구사하지 못하시면 서면 번역이나 구두 통역 서비스를 무료로 이용하실 수 있습니다. 1-833-322-7526 (TTY: 711)번으로 연락해 주십시오. 

Polski (Polish): UWAGA: Jeżeli nie mówisz po angielsku, możesz skorzystać z bezpłatnych pisemnych i ustnych usług tłumaczeniowych. Zadzwoń 1-833-322-7526 (TTY: 711). 

ગુજરાતી (Gujarati): ધ્યાન: જો તમે અંગ્રેજી ન બોલતા હો, તો લેખિત અનુવાદ અથવા મૌખિક અર્થઘટન સેવાઓ, વિના મૂલ્યે, તમને ઉપલબ્ધ છે. 1-833-322-7526ને કૉલ કરો (TTY: 711). 

ภาษาไทย (Thai): โปรดทราบ: หากท่านพูดภาษาอังกฤษไม่ได้ ท่านสามารถใช้บริการแปลเอกสารหรือล่ามแปลภาษาฟรีได้ที่ โทร 1-833-322-7526 (TTY:711) 

If you are unable to read this in a smaller font, this information is available to you in other formats or by oral interpretation, free of charge. Call 1.833.FCC.PLAN (1.833.322.7526) (TTY: 711).